Live demo · Support desk
AI Review & Reputation Assistant
Sorts reviews, summarises sentiment, drafts replies and flags recurring complaints.
Try it: AI Review & Reputation Assistant prototype
Add your business name and colour, click around, then reset whenever you like. It runs entirely in your browser with sample data.
What this demo shows
- Ticket queue with priorities and SLA timers
- Assign, reply with saved responses, change status
- Sentiment, themes and drafted replies
- Self-service orders, returns and answers
Added in the full build for your business
- Email, WhatsApp and social inbox connections
- Agent accounts and reports
- Knowledge base publishing
- Satisfaction surveys sent automatically
Overview
What it does
Sorts reviews, summarises sentiment, drafts replies and flags recurring complaints.
Who needs it
Hospitality, healthcare, retail and multi-location businesses.
Problems it solves
- Reviews unanswered
- Recurring complaints missed
- Replies written from scratch
Use cases
- A restaurant group gets weekly themes from hundreds of reviews.
- Reply drafts are prepared in the owner's tone for approval.
- Repeated complaints about one branch are flagged early.
Key features
- Categorises reviews
- Summarises sentiment
- Drafts responses
- Flags recurring complaints
Possible integrations
- CRM (HubSpot, Zoho, custom)
- Email and social platforms
- Google Search Console and Analytics
- Ad platforms (Meta, Google)
- Call recording and meeting tools
Business benefits
- More output from the same team
- Decisions based on data, not guesses
- Faster first drafts that people refine
Before and after
An illustrative example of the change, not a specific client's result.
Before
Reviews read occasionally.
After
Every review categorised with a draft reply, and weekly complaint trends.
How we'd build yours
- Step 1
Free strategy call
We learn how your business works and what success looks like.
- Step 2
Scope & prototype
We agree the first version and show you a clickable prototype.
- Step 3
Build & integrate
We build it with your branding, data and the tools you already use.
- Step 4
Launch & train
We test on real devices, launch, and show your team how to use it.
- Step 5
Support & improve
Monthly improvements based on usage and results.
Questions
What does an AI Review & Reputation Assistant do?
Sorts reviews, summarises sentiment, drafts replies and flags recurring complaints. Typical features include categorises reviews, summarises sentiment, drafts responses.
Who is it for?
Hospitality, healthcare, retail and multi-location businesses.
Is the demo on this page the finished product?
No. It's a working prototype with sample data so you can try the support desk and customise it. The version we build for you uses your own data, branding, logins and integrations.
How long does it take to build?
It depends on the scope. We start with a short discovery, agree the first version (MVP), and give you a fixed timeline and quote before any build starts.
How much does it cost?
Our published monthly plans start at $99/month (Starter). One-off builds like this are quoted after a free strategy call, so you only pay for the features you need.
Is the AI safe to use with customers?
We limit the AI to your approved information, log every conversation or action, add human approval for anything sensitive, and set usage limits. Outputs that affect money, legal, HR or health decisions are reviewed by a qualified person.
Can it connect to the tools I already use?
Usually, yes. Common connections include WhatsApp, email, payments, your CRM. We confirm what's possible for your tools during discovery.
Related solutions
- AI Lead Generation AssistantFinds and enriches potential buyers from permitted sources and scores them.
- AI Lead Research AgentReads a prospect's public information and writes a one-page brief before your call.
- AI Personalised Outreach WriterDrafts prospect-specific messages based on genuine observations, never invented ones.
- AI Email Marketing AssistantWrites campaigns, subject lines, segments and A/B tests, then explains results.
Want this for your business?
Tell us what you need. You'll get a clear scope, timeline and quote, and a prototype built around your business.