Live demo · Scoring tool
Customer Success Platform
See account health and act before customers churn.
Try it: Customer Success Platform prototype
Add your business name and colour, click around, then reset whenever you like. It runs entirely in your browser with sample data.
What this demo shows
- Adjustable weights and thresholds
- Ranked results with labels
- Scenario and comparison tables
- Points, tiers and redemptions (loyalty)
Added in the full build for your business
- Scores from your real data
- Models that learn from outcomes
- Alerts and CRM updates
- Human review of decisions
Overview
What it does
See account health and act before customers churn.
Who needs it
SaaS, subscription and B2B service companies.
Problems it solves
- Churn discovered at renewal
- No shared view of account history
- Renewals forecast by gut feel
Use cases
- A SaaS company scores account health and alerts managers to at-risk customers.
- Account managers track onboarding milestones for each new client.
- The team reviews renewals due in the next 90 days.
Key features
- Customer accounts
- Activity logs
- Support history
Advanced options
- Health scores
- Churn alerts
- Renewal forecasts
- Success plans
Possible integrations
- Website forms and landing pages
- Email and WhatsApp messaging
- Calendars (Google, Outlook)
- Payment systems
- Ad platforms and analytics
Business benefits
- No lead falls through the cracks
- Consistent follow-up without extra staff
- Clear view of what drives revenue
Before and after
An illustrative example of the change, not a specific client's result.
Before
Renewals surprise the team.
After
Health scores flag at-risk accounts weeks before renewal.
How we'd build yours
- Step 1
Free strategy call
We learn how your business works and what success looks like.
- Step 2
Scope & prototype
We agree the first version and show you a clickable prototype.
- Step 3
Build & integrate
We build it with your branding, data and the tools you already use.
- Step 4
Launch & train
We test on real devices, launch, and show your team how to use it.
- Step 5
Support & improve
Monthly improvements based on usage and results.
Questions
What does a Customer Success Platform do?
See account health and act before customers churn. Typical features include customer accounts, activity logs, support history.
Who is it for?
SaaS, subscription and B2B service companies.
Is the demo on this page the finished product?
No. It's a working prototype with sample data so you can try the scoring tool and customise it. The version we build for you uses your own data, branding, logins and integrations.
How long does it take to build?
It depends on the scope. We start with a short discovery, agree the first version (MVP), and give you a fixed timeline and quote before any build starts.
How much does it cost?
Our published monthly plans start at $99/month (Starter). One-off builds like this are quoted after a free strategy call, so you only pay for the features you need.
Can it connect to the tools I already use?
Usually, yes. Common connections include WhatsApp, email, payments, your CRM. We confirm what's possible for your tools during discovery.
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Want this for your business?
Tell us what you need. You'll get a clear scope, timeline and quote, and a prototype built around your business.