Live demo · Support desk
Reputation Management
Collect more reviews, monitor them and respond fast.
Try it: Reputation Management prototype
Add your business name and colour, click around, then reset whenever you like. It runs entirely in your browser with sample data.
What this demo shows
- Ticket queue with priorities and SLA timers
- Assign, reply with saved responses, change status
- Sentiment, themes and drafted replies
- Self-service orders, returns and answers
Added in the full build for your business
- Email, WhatsApp and social inbox connections
- Agent accounts and reports
- Knowledge base publishing
- Satisfaction surveys sent automatically
Overview
What it does
Collect more reviews, monitor them and respond fast.
Who needs it
Local businesses, clinics, hotels, restaurants and multi-location brands.
Problems it solves
- Happy customers never leave reviews
- Bad reviews go unanswered
- No overview across locations
Use cases
- A restaurant asks happy diners for Google reviews after each visit.
- A clinic gets alerts for negative reviews and replies quickly.
- A multi-location business compares ratings across branches.
Key features
- Review collection
- Review monitoring
- Response tools
Advanced options
- Sentiment analysis
- Review alerts
- Location-level reporting
Possible integrations
- Website forms and landing pages
- Email and WhatsApp messaging
- Calendars (Google, Outlook)
- Payment systems
- Ad platforms and analytics
Business benefits
- No lead falls through the cracks
- Consistent follow-up without extra staff
- Clear view of what drives revenue
Before and after
An illustrative example of the change, not a specific client's result.
Before
A handful of old reviews.
After
Automatic review requests after each visit and alerts for every new review.
Related client work
Real projects from our portfolio with similar features.
How we'd build yours
- Step 1
Free strategy call
We learn how your business works and what success looks like.
- Step 2
Scope & prototype
We agree the first version and show you a clickable prototype.
- Step 3
Build & integrate
We build it with your branding, data and the tools you already use.
- Step 4
Launch & train
We test on real devices, launch, and show your team how to use it.
- Step 5
Support & improve
Monthly improvements based on usage and results.
Questions
What does a Reputation Management do?
Collect more reviews, monitor them and respond fast. Typical features include review collection, review monitoring, response tools.
Who is it for?
Local businesses, clinics, hotels, restaurants and multi-location brands.
Is the demo on this page the finished product?
No. It's a working prototype with sample data so you can try the support desk and customise it. The version we build for you uses your own data, branding, logins and integrations.
How long does it take to build?
It depends on the scope. We start with a short discovery, agree the first version (MVP), and give you a fixed timeline and quote before any build starts.
How much does it cost?
Our published monthly plans start at $99/month (Starter). One-off builds like this are quoted after a free strategy call, so you only pay for the features you need.
Can it connect to the tools I already use?
Usually, yes. Common connections include WhatsApp, email, payments, your CRM. We confirm what's possible for your tools during discovery.
Related solutions
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- Marketing AutomationCapture leads and nurture them automatically across email, SMS and WhatsApp.
- Sales Engagement PlatformMulti-step outreach sequences with tracking and reply detection.
Want this for your business?
Tell us what you need. You'll get a clear scope, timeline and quote, and a prototype built around your business.